What we do
Our businesses are full of urgency that crowds out doing things of importance
It seems all we do is tread water strategically while trying to keep our customers happy. That is likely because strategy gets talked about but is rarely measured well. It is spread across many different reports that usually lack cohesion. Here’s how our business consulting approach can help you get ahead:
Urgency steals your time daily. Streamlining customer service and new on-boarding reduces the volume of urgent activity. Then align that to sales activity to make it permanent.
Get specific about all 12 Business Areas. We cover 12 critical Business Areas in our business evaluation and management process. Getting clear about what to measure makes managing and executing tasks less chaotic.
Market, sell and engage the transformation that comes from your service. Aligning everything around your Sweet Spots improves results from all the way market making to customer service.
How you service determines your success. Make your customers’ life faster, better or both.
Make activity visible, measurable, and current. Our Simple Business Scorecard is both your strategic planning document as well as business operations scorecard.
This is what you measure your company against. To succeed in achieving revenue growth, you must learn how to set goals, measure your current circumstances and have tools to course correct back towards your goals.
These are the pillars of a successful business. Our processes and tools are aligned to help improve your business to reduce confusion and improve speed. We help you create the world you want.
Align your Sweet Spots from Marketing to Sales to Service and Profit